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Units of competency SITXCCS006 Provide service to customers SITXCOM002 Show social and cultural sensitivity SITXLAN001 Conduct basic oral communication in a language other than English * We can develop additional elective units that are not listed on request (Please contact us for further information)
Elective units AHCARB508 Identify
Units of competency CHCDIS006 Develop and promote positive person-centred behaviour supports CHCDIS002 Follow established person-centred behaviour supports * We can develop additional elective units that are not listed on request (Please contact us for further information)
Units of competency BSBOPS404 Implement customer service strategies BSBTWK502 Manage team effectiveness SIRXCEG004 Create a customer-centric culture BSBCMM412 Lead difficult conversations If you require RPL Kits with comprehensive benchmarking
Learning and Assessment Kit-AHCBIO204 Follow site biosecurity procedures Ready for Sale Units of competency SITXCCS006 ProvideOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to
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