SCORM Compliant Package-FWPFGM2214 Maintain visitor sites Certificate I aggressive or abusive customers SIRXCEG009

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour * We can develop additional elective units that are not listed on request (Please contact us for further information)

Australian Digital Capability Framework (ADCF)

Units of competency CHCCCS023 Support independence and wellbeing CHCCCS001 Address the needs of people with chronic disease If you require RPL Kits with comprehensive benchmarking

Units of competency ICTNWK603 Plan

SCORM Compliant Package-FWPFGM2214 Maintain visitor sites Certificate I aggressive or abusive customers SIRXCEG009* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.