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Units of competency SIRXSLS001 Sell to the retail customer SIRXIND001 Work effectively in a service environment SIRXCEG002 Assist with customer difficulties SIRXCEG001 Engage the customer SIRXCEG003 Build customer relationships and loyalty SIRWSLS002 Analyse and achieve sales targets * We can develop additional elective units that are not listed on request (Please contact us for further information)
Simulated business resources (templates
configure and secure a small office or home office network ICTSAS410 Identify and resolve client ICT problems ICTSAS412 Action change requests Elective Units ICTNWK401 Install and manage a server Group B ICTNWK404 Install
Core units AHCARB508 Identify
Vocational Placement Kit-AURETR032 Diagnose and repair automotive electrical systems PMA Units of competency SIRXSLS001 SellA work placement kit to assist RTOs in assessing the practical skills and components in a simulated environment or actual workplace.