Unit Knowledge Guide-BSBCUE205 Prepare for work in a customer engagement environment FWP policies and procedures in the

policies and procedures in the construction industry CPCWHS3001 Identify construction work hazards and select risk control strategies Elective Units CPCCCA3019 Erect and dismantle formwork to suspended slabs

ethics and privacy in ICT environments ICTSAD609 Plan and monitor business analysis activities in an ICT environment Elective units ICTICT611 Develop ICT strategic business plans ICTSAD604 Manage and communicate ICT solutions ICTSAD608 Perform ICT-focused enterprise analysis ICTSAD611 Manage assessment and validation of ICT solutions ICTNWK603 Plan

Units of competency HLTINF001 Comply with infection prevention and control policies and procedures CHCCCS015 Provide individualised support HLTWHS002 Follow safe work practices for direct client care If you require RPL Kits with comprehensive benchmarking

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Unit Knowledge Guide-BSBCUE205 Prepare for work in a customer engagement environment FWP policies and procedures in theOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner