SCORM Compliant Package-AURAAA001 Work in an automotive administration role ICT aggressive or abusive customers SIRXCEG009

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour SIRCCPM002 Coordinate a pharmacy quality system SIRCCPM003 Lead and develop pharmacy teams SIRCCPM004 Manage pharmacy sales and service delivery SIRCCPM005 Manage pharmacy premises

Core units TAELLN801 Analyse and apply adult literacy teaching practices TAELLN802 Analyse and apply adult numeracy teaching practices TAELLN803 Develop English language skills of adult learners TAELLN804 Implement and evaluate delivery of adult language

assemble and dismantle utilities industry components UEECD0027 Participate in development and follow a personal competency development plan UEECS0003 Assemble

facilitate and review all aspects of case management If you require RPL Kits with comprehensive benchmarking

SCORM Compliant Package-AURAAA001 Work in an automotive administration role ICT aggressive or abusive customers SIRXCEG009* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.