Learning and Assessment Kit-ICTICT219 Interact and resolve queries with ICT clients Unit Australian Digital Capability Framework (ADCF)

Australian Digital Capability Framework (ADCF)

Core units BSBHRM403 Support performance-management processes BSBHRM404 Review human resources functions BSBHRM405 Support the recruitment

Core units BSBSUS201 Participate in environmentally sustainable work practices BSBWOR203 Work effectively with others SITHCCC001 Use food preparation equipment SITHCCC005 Prepare dishes using basic methods of cookery SITHCCC011 Use cookery skills effectively SITHKOP001 Clean kitchen premises and equipment SITHPAT001 Produce cakes SITHPAT002 Produce gateaux

for candidates to provide additional evidence

Learning and Assessment Kit-ICTICT219 Interact and resolve queries with ICT clients Unit Australian Digital Capability Framework (ADCF)Our learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to