SCORM Compliant Package-CPCSHP3005 Apply and trim decorative additions to shopfittings and components FSK Core Units CHCCOM002 Use communication

Core Units CHCCOM002 Use communication to build relationships CHCDIV003 Manage and promote diversity CHCLEG001 Work legally and ethically CHCVOL003 Recruit

Units of competency PMAWHS310 Investigate incidents PMAOMIR444 Develop incident containment tactics PMAOMIR418 Coordinate incident response PMAOMIR322 Manage incident response information PMAWHS511 Manage emergency incidents * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency AURETU001 Install air conditioning systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency SIRXSLS001 Sell to the retail customer SIRXIND001 Work effectively in a service environment SIRXCEG002 Assist with customer difficulties SIRXCEG001 Engage the customer SIRXCEG003 Build customer relationships and loyalty SIRWSLS002 Analyse and achieve sales targets If you require RPL Kits with comprehensive benchmarking

SCORM Compliant Package-CPCSHP3005 Apply and trim decorative additions to shopfittings and components FSK Core Units CHCCOM002 Use communication* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.