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Units of competency CHCAOD008 Provide advanced interventions to meet the needs of clients with alcohol and other drugs issues CHCMHS005 Provide services to people with co-existing mental health and alcohol and other drugs issues CHCAOD007 Develop strategies for alcohol and other drugs relapse prevention and management CHCCCS004 Assess co-existing needs If you require RPL Kits with comprehensive benchmarking
Core units FNSCRD401 Assess credit applications FNSCRD402 Establish and maintain appropriate security FNSCRD403 Manage and recover bad and doubtful debts FNSCRD404 Utilise the legal process to recover outstanding debt FNSCRD405 Manage overdue customer accounts FNSCUS402 Resolve disputes FNSINC411 Conduct work according to professional practices in the financial services industry FNSORG411 Conduct individual work within a compliance framework FNSRSK411 Apply risk management strategies to own work Elective units BSBCUE203 Conduct customer engagement BSBCMM301 Process customer complaints BSBCNV506 Establish and manage a trust account If you require RPL Kits with comprehensive benchmarking
Units of competency TAEASS402 Assess competence TAEASS401 Plan assessment activities and processes TAEASS502 Design and develop assessment tools TAEASS403 Participate in assessment validation * We can develop additional elective units that are not listed on request (Please contact us for further information)
set up and program portable traffic control devices RIICOM201D Communicate in the workplace * We can develop additional elective units that are not listed on request (Please contact us for further information)
SCORM Compliant Package-AURETH110 Diagnose and repair high voltage rechargeable energy storage systems in hybrid electric vehicles FWP Units of competency CHCAOD008 Provide* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.