Making Connections these can be used by

these can be used by a wide range of professionals and adapted to make your practice stronger

The overview and rationale for each tool/technique or philosophy is given

Set up foundations to serve your users

for that matter

Making Connections these can be used byTalking with other people is an integral part of our lives, at work, at home and socially. Communicating to good effect requires some skill: building relationships with colleagues, clients, partners and friends, and staying connected with them, in order both to get things done and maintain the relationship. This book invites you to: * Explore a wide range of behaviours, all of which are equally important, when used appropriately and at the right time