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Units of competency BSBRSK501 Manage risk SISSSCO004 Plan
secure and support sales solutions Elective units BSBCUS401 Coordinate implementation of customer service strategies BSBCUS402 Address customer needs BSBLDR401 Communicate effectively as a workplace leader BSBRES411 Analyse and present research information BSBINN301 Promote innovation in a team environment BSBLDR402 Lead effective workplace relationships If you require RPL Kits with comprehensive benchmarking
activities and tasks are mapped to the requirements of each unit of competency
Core units SIRRSTR001 Undertake strategic planning in retail SIRXCHA002 Lead the change process SIRXMGT003 Provide leadership to others SIRRRTF003 Drive retail profitability Elective units BSBLDR513 Communicate with influence SIRXCEG007 Develop online customer service standards SIRXCEG008 Manage disrespectful
SCORM Compliant Package-BSBCRT411 Apply critical thinking to work practices RII Units of competency BSBRSK501 Manage* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.
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