Unit Knowledge Guide-AHCWHS402 Maintain workplace health and safety processes FNS aggressive or abusive customers SIRXCEG006

aggressive or abusive customers SIRXCEG006 Provide online customer service SITHFAB002 Provide responsible service of alcohol If you require RPL Kits with comprehensive benchmarking

Units of competency FBPWIN2003 Conduct sensory evaluation of wine SITXCCS003 Interact with customers FBPCDS2001 Conduct a standard product tasting FBPCDS2003 Sell cellar door products and services SITHFAB002 Provide responsible service of alcohol * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency FWPCOR3202 Conduct quality and product care procedures FWPCOR3204 Visually assess materials FWPCOT3208 Test strength of joints * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency ICTCBL333 Install aerial cable for communications applications ICTCBL253 Construct underground telecommunications infrastructure ICTNPL402 Plan the deployment of access network architectures ICTBWN303 Install lead-in module and cable for fibre to the premises ICTICT519 Develop detailed component specifications from project specifications If you require RPL Kits with comprehensive benchmarking

Unit Knowledge Guide-AHCWHS402 Maintain workplace health and safety processes FNS aggressive or abusive customers SIRXCEG006Our unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner